COVID-19 Studio Policies

With your support Pilatestry Studios is committed to ensuring the health of our clients and staff remains the top priority. Although these policies may seem inflexible for unpredictable events, they are critical to allow us to provide a safe environment for our community and remain compliant with the NSW Government.  

We ask that you please do not request exemptions or leniency with these polices, and that you respect our staff who must enforce them. As a small business that is passionate about our community, we want to provide you with not only great classes, but a safe environment too, and our policies are one of the avenues we are able to do so.

Should you find yourself with any questions, or would like further clarification around our COVID 19 efforts, please don’t hesitate to send through an email.

General Policies

• Follow social distancing guides throughout the studio and avoid gathering before/after class.

• Utilise the hand sanitiser available throughout the studio.

• Checkin via our QR Code and follow local mask requirements.

• Cancel any booked classes if you are feeling unwell or have been advised to isolate.

• Ensure your details are kept up-to-date on your account so we can contact you if necessary about relevant health and studio updates.

Classes

  • Ensure you arrive at least 5 – 10 minutes prior to your classes start time. Clients arriving at the start of class or after the teacher has begun the class, will be unable to join and the class forfeited as per our Late Cancellation/Non-Attendance policy.
  • Equipment must be throughly cleaned prior to the class, and at the conclusion.
  • Please cancel your class if you are feeling unwell or experiencing COVID Symptoms.
  • If you are required to isolate, please email Olivia (office@pilatestrystudios.com.au) to assist you.

These above steps will help us ensure the health of our staff, clients and everyone’s extended families. Thank you for supporting us as we serve you.